Questions? Call 403.250.1760

Attention Calgary Customers

Water from your Mountain Fresh Canada water filtration system is safe to drink in the event of a boil water advisory.

Frequently Asked Questions

How often does the Mountain Fresh™ filter need to be changed?

This will depend on a number of factors, including how many people will be using the filter and whether it is supplying filtered water to other equipment such as a coffee machine or ice maker. In a typical office environment, the first stage filter needs to be changed yearly. Current field use of the third stage carbon filter has it lasting an average of 10 years. It is important to note that in certain high use areas (such as 24/7 call centers or fitness centers) the filters may require changing on a quarterly basis.

Why do other filters on the market need to be changed monthly?

There are generally three reasons for the extended life of the Mountain Fresh™ filter over other filters on the market.

  1. The .2 sediment filter. By putting a .2 sediment filter in front of the carbon bed, we are ensuring that absolutely no particulate matter enters the carbon bed, thus extending its life. Carbon is very porous by nature and as a result, if particulate matter is allowed to enter the carbon bed, it would plug off very quickly.
  2. We use only laboratory grade components. Mountain Fresh™ combines a .4 micron filter with a .2 micron sediment filter. Check other filters on the market and you will see that some systems use filters as big as 5 microns or 1 micron, thus meaning lower quality and more frequent changes.
  3. Carbon comes in many different grades and Mountain Fresh™ uses only premium grade organic carbon infused with silver in their water filters, meaning we average approximately 6,500 gallons of water before the cartridge is spent.

What about bacteria build-up in the filter?

Chlorine, which is still in your water during the first two stages of the filter, will remove all bacteria present in the water. During the third stage of the filter however, when the chlorine is removed, silver has been bonded to the granular activated carbon which inhibits any bacteria growth. This ensures that you can leave your filter unattended for weeks or months at a time without the fear of bacteria growth in your water filter.

Can we take this filter to our new office when we move?

Yes! For a small fee, Mountain Fresh™ will remove your filter and re-install it into your new office. We simply put a chrome plug into the hole where the tap used to be and you can now enjoy Mountain Fresh™ water in your new space.

Can the filter be hooked to the coffee machine?

Yes! If we can access the water line running to the coffee machine, we can install a tee in the line and you will have filtered water for your coffees and teas.

What kind of companies are using your filters?

The Mountain Fresh™ filter can be found in a diverse group of companies, ranging from oil and gas, health care, finance and banking, airline, non-profit, government and everything in between.

What happens if there is a problem with my filter?

In the event that there is an issue, Mountain Fresh™ will be onsite within 24 hours to address the concern.